1. Introduction
Welcome to MediTrkr. These Terms and Conditions govern your access to and use of the MediTrkr website, mobile application, and related services.
By accessing or using MediTrkr, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
2. Description of Services
MediTrkr provides digital tools to help users manage medication schedules, set reminders, maintain medication records, manage family profiles, and access related features.
Depending on the features available, the services may include:
Medication and dosage reminders.
Medication history and tracking.
Prescription image scanning and information extraction.
Family member medication management.
MediBot or other AI-powered assistance.
Notifications and subscription-based features.
Features may change, be added, or be discontinued from time to time.
3. Eligibility
You must be legally capable of entering into a binding agreement to use MediTrkr.
If you use MediTrkr on behalf of a child, family member, or another person, you confirm that you are authorized to manage their information and use the relevant features on their behalf.
4. User Account and Security
You may need to create an account to access certain features.
You agree to:
Provide accurate and up-to-date information.
Keep your login credentials confidential.
Notify us if you suspect unauthorized access to your account.
Accept responsibility for activities performed through your account, subject to applicable law.
You must not impersonate another person or provide misleading information.
5. Family Profiles and Medication Records
MediTrkr may allow you to create or manage profiles for family members or other individuals.
You are responsible for ensuring that you have the necessary permission or legal authority to enter, access, or manage another person's information.
You must ensure that the medication information you enter is accurate and updated when required.
6. Medication Management and User Responsibilities
MediTrkr is intended to help you organize and track medication-related information.
You are responsible for:
Entering the correct medication name, dosage, and schedule.
Verifying medication information before relying on it.
Following instructions provided by your qualified healthcare professional.
Updating medication records when prescriptions or instructions change.
MediTrkr does not replace professional medical advice, diagnosis, or treatment.
7. Medication Reminders and Notifications
MediTrkr may provide reminders and notifications based on the information you enter and your device settings.
We do not guarantee that every reminder will be delivered, displayed, or received at the scheduled time. Notifications may be affected by device settings, internet connectivity, battery restrictions, operating system permissions, or technical issues.
You should not rely solely on MediTrkr reminders for critical medication schedules.
8. Prescription Scanning and Information Extraction
MediTrkr may offer features that scan prescription images or extract information from uploaded documents.
The extracted information may contain errors, omissions, or inaccuracies due to image quality, handwriting, document format, or technical limitations.
You must verify all extracted medication details with the original prescription or a qualified healthcare professional before using them.
9. MediBot and AI-Powered Features
MediTrkr may provide AI-powered features, including MediBot, to help users access general information or organize medication-related details.
AI-generated information may be incomplete, inaccurate, outdated, or unsuitable for your particular circumstances.
You must independently verify important information. Do not rely on AI-generated responses to make medical decisions, change medication dosages, diagnose a condition, or replace professional medical advice.
10. Medical and Emergency Disclaimer
MediTrkr is not a hospital, medical clinic, pharmacy, or substitute for a qualified healthcare professional.
The services are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional regarding medical conditions, medication changes, dosage instructions, side effects, or treatment decisions.
In an emergency, contact your local emergency services or seek immediate medical assistance. Do not rely on MediTrkr for emergency care.
11. Subscription Plans and Paid Features
Some MediTrkr features may require a paid subscription.
The applicable price, subscription period, included features, and other conditions will be displayed before you complete your purchase.
We reserve the right to introduce, modify, or discontinue subscription plans, subject to applicable law and any commitments already made to users.
12. Free Trials
MediTrkr may offer free trials for selected subscription plans.
The duration, eligibility requirements, included features, and applicable conditions will be disclosed when the trial is offered.
If a trial converts into a paid subscription, the applicable renewal and payment terms will be shown before you subscribe. You are responsible for cancelling within the stated period if you do not wish to continue with a paid plan.
13. Payments and Automatic Renewals
Payments for paid services may be processed through third-party payment providers.
By purchasing a subscription, you authorize the applicable payment provider to process the payment according to the payment method and terms presented during checkout.
Subscriptions may renew automatically if this is disclosed during purchase. The applicable renewal price, billing frequency, and cancellation process will be communicated before you confirm your subscription.
MediTrkr does not store or directly control all payment information handled by third-party payment providers.
14. Subscription Upgrades and Downgrades
MediTrkr may allow you to upgrade or downgrade your subscription plan.
Changes to your plan may affect pricing, access to features, billing dates, or subscription benefits. Any applicable charges or changes will be displayed or communicated before the change takes effect.
15. Cancellation and Refunds
You may cancel your subscription through the available cancellation method or by contacting customer support, where applicable.
Cancellation will take effect according to the subscription terms communicated at the time of purchase. Access to paid features may continue until the end of the applicable billing period, unless otherwise stated.
Refund eligibility will be determined by the refund policy presented at the time of purchase and applicable law. Where required by law, statutory refund rights will apply.
16. Acceptable Use
You agree not to:
Use MediTrkr for unlawful or fraudulent purposes.
Enter information that you know is false or misleading.
Access another user's account without authorization.
Attempt to disrupt, damage, or interfere with the services.
Reverse engineer, copy, or misuse the platform except as permitted by law.
Upload malicious code or attempt to bypass security measures.
Use the services in a way that violates another person's rights or applicable law.
We may take appropriate action if these Terms are violated.
17. Intellectual Property
MediTrkr and its associated content, branding, design, software, features, and materials are protected by applicable intellectual property laws.
You may use the services only for their intended purpose and in accordance with these Terms.
You must not copy, distribute, modify, sell, or commercially exploit MediTrkr content or software without prior authorization, except where permitted by applicable law.
18. Third-Party Services and Links
MediTrkr may integrate with or provide links to third-party services, websites, or payment providers.
These third parties may operate under their own terms and privacy policies. MediTrkr is not responsible for the content, policies, availability, or practices of independent third-party services, except where applicable law provides otherwise.
19. Service Availability and Changes
We aim to keep MediTrkr available and functioning properly. However, we do not guarantee uninterrupted, error-free, or continuous availability.
The services may be temporarily unavailable due to maintenance, updates, technical problems, security concerns, or circumstances beyond our reasonable control.
We may update, modify, suspend, or discontinue any feature, subject to applicable law.
20. Suspension and Termination
We may restrict, suspend, or terminate access to MediTrkr if we reasonably believe that you have violated these Terms, misused the services, created a security risk, or acted unlawfully.
Where reasonably practicable and legally permitted, we may provide notice before taking such action.
You may stop using MediTrkr at any time. Account deletion and the handling of associated information will be governed by our Privacy Policy and applicable law.
21. Account Deletion
You may request account deletion through the available account settings or by contacting customer support.
Deleting your account may result in the loss of access to medication records, reminders, profile information, and other account-related features.
Certain information may be retained where required by law, for legitimate business purposes, or to resolve disputes and enforce agreements, in accordance with our Privacy Policy.
22. Privacy and Personal Information
Your use of MediTrkr is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information.
Please review our Privacy Policy here:
https://meditrkr.net/page/privacy-policy
By using MediTrkr, you acknowledge that your information will be handled as described in the Privacy Policy and in accordance with applicable law.
23. Limitation of Liability
To the maximum extent permitted by applicable law, MediTrkr shall not be liable for indirect, incidental, special, or consequential losses arising from your use of, or inability to use, the services.
This includes losses arising from inaccurate user-entered information, missed notifications, errors in extracted prescription details, or reliance on AI-generated information.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable consumer rights.
24. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of MediTrkr, your violation of these Terms, or your infringement of another person's rights.
This clause does not apply to the extent that a claim results from MediTrkr's own unlawful conduct or liability that cannot legally be excluded.
25. Changes to These Terms
We may update these Terms and Conditions from time to time.
The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide notice of significant changes.
Your continued use of MediTrkr after updated Terms become effective will be subject to applicable law and any required consent.
26. Governing Law and Disputes
These Terms and Conditions are governed by the laws of India, subject to applicable legal requirements.
Any dispute arising from these Terms will be handled by the courts or other dispute-resolution forums having appropriate jurisdiction under applicable law.
Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.
27. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
28. Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any additional terms presented for specific services, constitute the agreement governing your use of MediTrkr.
If any additional terms conflict with these Terms, the applicable specific terms will govern the relevant service to the extent stated in those terms and permitted by law.
29. Contact Information
For questions, concerns, or complaints regarding these Terms and Conditions, please contact us using the details below.
Registered Address:
Flat No. 5, Ground Floor, Near Bharat Petroleum, Ayodhya Nagar, Lugharwara, Madhya Pradesh 480661
Contact Number: 8085122017
Customer Support Email: support@meditrkr.com
Grievance Email: grievance@meditrkr.net
Website: https://meditrkr.net